FAQs
Access the API documentation here
API Documentation
This varies from country to country. You will be provided with a list of the minimum/maximum values for both collection and payout
Yes we have a hosted card processing solution. Our team will guide you on how to onboard
Our team will provide you a full list of the KYC requirements before you begin collection.
Between 1% to 3% above the XE.com rates
Server to server for the cards. For local payment methods, server to server integration except in South Africa where we have a redirect.
Yes we do have a staging environment.
Yes we do provide live credentials once integration is complete.
Settlement is swift,once the merchant makes a settlement request it is actioned as soon as possible, upto a maximum of 24 hrs.
For mobile money wallets, payouts is instantaneous. For bank transfers, it may take upto 30 minutes. In South Africa, payments posted after 3pm will be processed in the next business day.
Our API provides additional encryption tools to ensure you can trust the webhooks. You may also whitelist our production endpoint.
Didnt find what you were looking for? Contact: partnerships@webpayment.io
For cards, it is automated. For the local payment methods, it is manual.
Only full refund
Daily Balance Reports can be viewed under the client portal. Transaction Reports are provided with the amount and date/time. However we display cumulative balance being held on an account at that particular time.
Yes we have a portal for merchants
We are an aggregator. We work with banks, and as such, we are covered by the licenses of the banks.
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